Podcast Interview on Infobeans

A kind introduction from the team at InfoBeans. I had a great time being part of the show, but wish I had hooked my mic up. Rookie mistake on my end. Ethan Danstrom is the VP of User Experience at…

human communication for fun & profit

human communication for fun & profit

A kind introduction from the team at InfoBeans. I had a great time being part of the show, but wish I had hooked my mic up. Rookie mistake on my end. Ethan Danstrom is the VP of User Experience at…

Lead Engineer: Leland Rangel Carbonate was built from the ground up as a collaborative effort between Design and Engineering. It replaced a multitude of 3rd party libraries being used across the organization with one unified presentation layer for all of…

Design Lead: Troy Frost All of the in-home Health Evaluations are performed on an iPad using our own software. The user and business demands evolved over time, and we found ourselves in a 5-pounds in a 3-pound bag situation. The…

Design Lead: Jay Kuruvilla Everybody’s day is different, and what can seem like a regular Tuesday for one person, is a life-altering tragedy for another. When we began to build tools to support Caregivers for Dementia patients, this journey map…

Design Lead: Me The tools for design are constantly improving, including Design Operations. Typically a RACI document does a great job of telling who is doing what. Sadly it loses the big picture of what the heck we are REALLY…

Design Lead: Yolanda Ladia We can’t book any appointments without having open appointment slots available, and this was REALLY a moving target because Providers changed when they wanted to work a LOT. These updates fell to the recruiting team and…

Design Lead: Yolanda Ladia The Member Engagement Coordinators (MECs) called thousands of Members each day to book a home for a Health Evaluation. Booking an appointment required the MECs to gain the Member’s trust, and the more the software could…