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Caregiver Journey Map

Design Lead: Jay Kuruvilla

Everybody’s day is different, and what can seem like a regular Tuesday for one person, is a life-altering tragedy for another. When we began to build tools to support Caregivers for Dementia patients, this journey map was a fantastic resource for the whole team to gain a more detailed and empathetic understanding of the Caregivers. This template was built out in Lucid Carts so that we could easily share it with teams out of Design/UX and this was critical so that EVERYBODY could contribute more detail and texture to this document.