Design Lead: Me
The tools for design are constantly improving, including Design Operations. Typically a RACI document does a great job of telling who is doing what. Sadly it loses the big picture of what the heck we are REALLY doing together. We built out this diagram to describe who is involved at each of the stages, and where the decision gates should be. This diagram also was a great way for non-design people to know when to involve Design, and what to expect from them when they get there.
We collaborated closely with Product and Technology Leadership so that this document was a source of truth for how everybody wanted to work together. It was exciting to see it cherry-picked and showing up outside of Design Presentations.
There was a followup effort to break things out into greater details so that we could configure Aha! to work the way WE wanted to work.
